PRIVACY POLICY
This Privacy Policy describes how Kismet Olfactive collects, uses, and shares personal information when you visit, browse, or make a purchase from kismetolfactive.eu.
For the purposes of this Privacy Policy, “Site” refers to kismetolfactive.eu, and “we,” “us,” and “our” refer to Kismet Olfactive.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we may also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Cookies are data files placed on your device or computer and often include an anonymous unique identifier. Cookies help us operate the Site, remember your preferences, understand how visitors use the Site, and support marketing or advertising where permitted.
Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information or payment details required to complete your purchase, email address, and phone number.
We refer to this information as Order Information.
When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, providing invoices and order confirmations, and communicating with you about your order.
We also use Order Information to:
Communicate with you;
Screen orders for potential risk or fraud;
Provide customer support;
Comply with tax, accounting, legal, and regulatory obligations;
And, where consistent with your preferences or consent, provide information, marketing, or advertising relating to our products or services.
We use Device Information to help screen for potential risk and fraud, improve and optimize the Site, understand how customers browse and interact with the Site, and assess the performance of our marketing and advertising efforts.
Depending on the context, we process your Personal Information to perform our contract with you, comply with legal obligations, pursue our legitimate business interests, or, where required, with your consent.
SHARING YOUR PERSONAL INFORMATION
We share Personal Information with third parties that help us operate our business and provide our services, as described above.
For example, we use Shopify to power our online store. You can read more about how Shopify uses personal information in Shopify’s Privacy Policy.
We may also share Personal Information with payment processors, fulfillment and shipping partners, analytics providers, marketing platforms, advertising partners, customer service providers, and professional advisors where necessary to operate the Site, fulfill orders, provide services, or comply with applicable laws.
We may use analytics tools, including Google Analytics, to help us understand how customers use the Site. You can read more about how Google uses personal information in Google’s Privacy Policy and opt out of Google Analytics using Google’s browser add-on.
We may also share Personal Information with payment processors, fulfillment and shipping partners, analytics providers, marketing platforms, including Klaviyo for email and SMS marketing, advertising partners, customer service providers, and professional advisors where necessary to operate the Site, fulfill orders, provide services, or comply with applicable laws.
COOKIES AND TARGETED ADVERTISING
We use cookies and similar technologies to operate the Site, understand site performance, remember preferences, and support marketing or advertising where permitted.
Some cookies are necessary for the Site to function properly. Other cookies, including analytics and advertising cookies, may require your consent depending on your location and applicable law. In the EU, certain cookies require user consent before they are used to collect data.
Where required, you may manage or withdraw your cookie preferences through the cookie settings available on the Site.
We may use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, where permitted by law and consistent with your preferences.
You can opt out of targeted advertising through the settings offered by the relevant platforms, including Facebook, Instagram, Google, and Bing.
You may also be able to opt out of certain advertising services through regional or industry opt-out tools, where available.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.
YOUR RIGHTS
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable privacy rights, you may have the right to request access to the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, restricted, transferred, or deleted.
You may also have the right to object to certain processing, withdraw consent where processing is based on consent, and lodge a complaint with your local data protection authority.
To exercise these rights, please contact us at:
Please note that we may need to retain certain information where required for legal, tax, accounting, fraud prevention, dispute resolution, or legitimate business purposes.
INTERNATIONAL TRANSFERS
Your Personal Information may be processed outside of your country of residence, including in Canada, the United States, and other countries where our service providers operate.
For Shopify specifically, customer personal data from the EEA, UK, and Switzerland is initially processed by Shopify International Limited in Ireland, though Shopify may rely on international transfers for processing through affiliates and subprocessors.
Where required, we and our service providers use appropriate safeguards for international transfers of Personal Information.
DATA RETENTION
When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it, subject to our need to retain certain information for legal, tax, accounting, fraud prevention, dispute resolution, or legitimate business purposes.
MINORS
The Site is not intended for use by children, and we do not knowingly collect Personal Information from children.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
or by mail using the details below:
Kismet Olfactive
[Re: Privacy Compliance Officer]
4907 Topanga Canyon Blvd
Woodland Hills, CA 91364
United States
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